Privacy Policy

At TaskOrg CRM (“TaskOrg,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our CRM software and related services. By accessing or using TaskOrg CRM, you agree to the practices described in this Privacy Policy.

This policy applies to all visitors, registered users, customers, and anyone who interacts with our website, web application, or services.

Information We Collect

We collect different types of information to provide and improve our CRM services. The information we collect may include personal information, business-related information, and technical data.

Personal information includes details such as your name, email address, phone number, company name, billing address, and login credentials when you create an account, subscribe to a plan, request a demo, or contact our support team. This information helps us identify you and provide you with access to our services.

We also collect business-related data that you voluntarily upload or store in TaskOrg CRM. This may include customer records, leads, contacts, notes, tasks, communications, and other CRM data. This data belongs to you, and we process it only to provide the services you request.

Additionally, we collect technical and usage information automatically when you use our website or platform. This includes IP address, browser type, device information, operating system, pages visited, time spent on the site, and interaction data. This information helps us understand how users interact with our platform and improve performance and security.

How We Use Your Information

We use the information we collect for legitimate business purposes related to providing and improving TaskOrg CRM.

Your personal information is used to create and manage your account, authenticate users, process payments, send service-related communications, respond to inquiries, and provide customer support. We may also use this information to notify you about updates, security alerts, and important changes to our services.

Business data stored in your CRM account is used solely to deliver CRM functionality, such as lead management, task tracking, reporting, and collaboration. We do not access or use your CRM data for marketing or advertising purposes.

Technical and usage data is used to monitor system performance, analyze trends, diagnose technical issues, prevent fraud, enhance security, and improve user experience. Aggregated and anonymized data may be used for analytics and product development.

Account Deletion and User Data Rights

At TaskOrg, we respect your right to control your personal information. Users have the ability to request deletion of their account and associated personal data directly from their profile settings within the platform.

You may delete your account at any time by accessing your profile settings and selecting the Delete Account option. For security purposes, you may be required to confirm your password before the deletion request is processed.

Upon account deletion:

Your access to the platform will be permanently disabled.

Your personal information will be removed or anonymized where legally permissible.

Certain data may be retained where required for legal, security, fraud prevention, financial record-keeping, or compliance obligations.

Records related to transactions, invoices, or legal agreements may be retained as required by applicable laws.

Backup copies may remain in our systems for a limited period before automatic deletion.

Please note that account deletion is irreversible once completed.

If you are unable to delete your account from your dashboard, you may also request deletion by contacting us at: mail@taskorg.net

We will process verified deletion requests within a reasonable timeframe in accordance with applicable data protection laws.

Legal Basis for Processing

We process your information based on one or more legal grounds, including your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate business interests. When required by law, we obtain your consent before collecting or processing certain types of information.

Cookies and Tracking Technologies

TaskOrg CRM uses cookies and similar tracking technologies to improve website functionality and user experience. Cookies are small text files stored on your device that help us remember preferences, maintain sessions, and analyze site usage.

We use essential cookies required for website operation, as well as analytical cookies to understand how visitors use our site. You can control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your information when necessary and under strict confidentiality.

We may share information with trusted third-party service providers who assist us in operating our platform, such as hosting providers, payment processors, email delivery services, and analytics tools. These providers are authorized to access information only as needed to perform services on our behalf and are contractually obligated to protect your data.

We may disclose information if required by law, legal process, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, users, or the security of our platform.

In the event of a business transfer, merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. These measures include secure servers, encryption, access controls, and regular security monitoring.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continuously work to improve our safeguards.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

CRM data stored in your account is retained for the duration of your subscription. Upon account termination or deletion, your data will be deleted or anonymized within a reasonable period, unless retention is required by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access, correct, update, delete, or restrict the processing of your data.

You may also have the right to object to certain types of data processing or request a copy of your information in a portable format. If you wish to exercise your rights, you can contact us using the details provided below. We will respond to your request in accordance with applicable laws.

You may opt out of non-essential communications, such as marketing emails, at any time by using the unsubscribe link or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before providing any information.

Children’s Privacy

TaskOrg CRM is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected without parental consent, we will take appropriate steps to delete it.

International Data Transfers

Your information may be stored and processed in countries other than your own, including locations where our servers or service providers are located. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our services after changes are posted constitutes acceptance of the updated policy.